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Guaranteed Safety
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Strategic security plan

Nuestro firme compromiso con la seguridad se refleja en el plan estratégico diseñado para Nexo, que determina las acciones técnicas y organizativas necesarias para garantizar un sistema fiable, para que puedas trabajar con total confianza y tranquilidad.

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Backup plan

A good backup approach and use of backups is of vital importance to ensure data security and system integrity.

Encryption with TDE technology

All our backups are encrypted with Transparent Data Encryption Technology, so no data loss can be restored by intruders.

Restorations
daily

We perform daily restores in different specific locations to guarantee the integrity of the copies.

RPO less than 15 minutes

This Recovery Point Objective ensures that between the last backup and a possible incident, the hypothetical loss of data is minimal.

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Continuity plan
Ensured system availability

Our data centers are located in different locations with two systems that replicate in real time. Thus, should the primary instance go down, the secondary instance would automatically come on line without service interruption.

Recovery time less than 1 day

The RTO (Recovery Time Objective) measures the maximum time that can elapse before files and data systems are recovered after a contingency. In our case it is always less than one day.

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High availability 99.9% [24/7].

We guarantee by contract the availability of the system 99.9% of the time, 24x7, 365 days a year. The contract we sign with our customers establishes a strict SLA in compliance with security and availability requirements.

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Contingency plan

We have contingency plans for the recovery of service availability as quickly as possible. Our infrastructure has high availability and balances in case of failure or system downtime both at the level of communications, servers and services.

Forigate Cluster Communications with High Availability option (Active-Passive)

AllwaysON SQL High Availability Services

Redundant modular platform thanks to Cloud infrastructure

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All the advantages for our users
Security and access

Nexo es una aplicación web y todos nuestros accesos cuentan con un protocolo, que encripta los datos mediante cifrado TLS, para una transmisión de datos segura y un certificado de confianza SSL con las notas más altas (A+) en los tests y análisis de seguridad, garantizados por entidades certificadoras externas.

Internal and external audits

In order to shield security, we apply vulnerability controls by performing internal forensic analysis to counteract or prevent the vulnerabilities detected. We submit to demanding external cybersecurity audits and sign Pentest agreements (intrusion tests) with customers who request them.

We protect your data

Te garantizamos por contrato que tus datos son solo tuyos y nosotros los protegemos en bases de datos no compartidas con otras licencias. Trazamos tanto las acciones de tus usuarios sobre los datos de carácter personal de la aplicación como la lectura y descarga de los ficheros que envías desde Nexo por e-mail, garantizándote la seguridad del acceso.

We integrate with your SSO

Te facilitamos la unificación de Nexo con tu directorio de seguridad, centralizando la administración y sincronización de las cuentas de usuario en un solo sistema de seguridad evitando duplicidades y errores. Para tus trabajadores será mucho más cómodo acceder a sus sistemas de gestión internos y a eGestiona con un único usuario y contraseña.

Configurable records

Nexo permite configurar y personalizar fácilmente los requisitos de las contraseñas (Control Accesos, Bloqueos, Complejidad, Caducidad etc.), de las condiciones de uso de la aplicación y de la RGPD.

Certifications

The ISO 27001, ISO 27017, ISO 27701 and ISO 20000 certifications endorse our commitment to security in the management of IT services and to the preservation of the confidentiality of personal data, RGPD.

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Backup, eBackup

We want to guarantee our customers' peace of mind, that's why we perform free backups of all the information hosted on the platform every 6 months and we also have several tailor-made services: as the eBackup OD (online download) or the services eBackup SSD (with backups on encrypted hard disks that are physically shipped to the customer).

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